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T&C at the Piccolo • All prices are in €uro, per day and per person, with half board. • In the case of stays of 1 to 3 days, we reserve the right to charge an extra short-stay fee of € 15.00. • A tourist tax of € 2.50 per person and night is charged for guests aged 14 and over. This fee is not included in the total price of your stay: it is only payable on departure. • Unfortunately, we cannot guarantee you a particular room number or floor. • Your room will be ready for you by 2:00 p.m. on the day of your arrival. In the event that you are unable to come to the hotel by 7:00 p.m. of the scheduled day of your arrival, we request that you give us advance notice. • Please vacate your room by 10:00 a.m. of the day of your departure. • There is a single-occupancy surcharge of 40% per day for standard double rooms. • In the case of classic or comfort rooms, a surcharge of 70% is charged for single use. • Stay with breakfast: If you book only a stay with breakfast, the price is reduced by € 10.00. • You can pay in cash (max € 4.999,00), with your EC Card, and by credit card (excepting American Express, Diners Club, and cheque)
To make a binding reservation please send us a down payment of 30% of the total price of your stay. The deposit is not refunded!
Animals • Animals are not allowed! This is because, for hygienic reasons, animals are not allowed in our hotel.
Cancellation conditions • In the case of cancellation, late arrival, or premature departure, we must charge all guests the legally prescribed vacant room fee. We hope for your understanding insofar as empty rooms represent a major business loss for us. In order to avoid having to pay any cancellation fees, we recommend that you obtain Travel Cancellation Insurance. We would be happy to send you further information on this matter. • From 1 month to 7 days from the date of arrival, we charge 70% of the total amount of the stay. • From 7 days to the date of arrival, we charge 90% of the total amount of the stay. • We hope that you will understand that in the event of an early departure, late arrival or non-arrival you will be charged the full amount (100 percent) of the booked stay.
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